Technical difficulties

FAQ

• Account FAQ
• Technical difficulties FAQ

Basic troubleshooting

• My game doesn't start, crashes, or restarts
• No Internet connection issue
• Video problems
• How to take a screenshot
• How to contact Support
• How to change the game language

Account management

• I've lost access to my game account
• How to transfer my progress to another device
• How can I save my game progress?
• How do I find my game ID?
• How to start the game from the beginning